Privacy Policy
Last Updated: March 15, 2025
Information We Collect
thryvanelios collects various types of information to provide our valuation techniques platform and educational services effectively. We gather personal information that you voluntarily provide when creating accounts, enrolling in programs, or contacting our support team.
| Information Type | Purpose | Retention Period |
|---|---|---|
| Personal identifiers (name, email, phone) | Account management and communication | Duration of relationship plus 7 years |
| Educational progress data | Course delivery and assessment | 10 years for certification records |
| Device and usage information | Platform optimization and security | 2 years from last activity |
| Financial transaction records | Billing and compliance requirements | 7 years as required by law |
How We Use Your Information
Your information helps us deliver personalized financial education experiences and maintain our platform's security. We process your data for legitimate business purposes under South African data protection laws.
- Providing access to valuation methodology courses and learning materials
- Processing enrollment applications and managing student accounts
- Sending course updates, educational content, and important announcements
- Analyzing learning patterns to improve course effectiveness
- Maintaining platform security and preventing unauthorized access
- Complying with educational reporting requirements and legal obligations
Data Sharing and Third Parties
We maintain strict controls over data sharing and only work with trusted partners who meet our privacy standards. thryvanelios does not sell personal information to third parties for marketing purposes.
Limited data sharing occurs with:
- Educational technology providers who support our learning platform infrastructure
- Payment processors for secure transaction handling (encrypted data only)
- Communication service providers for course-related messaging
- Analytics services to understand platform usage (anonymized data)
- Legal authorities when required by South African law or court orders
Your Privacy Rights
Under South African data protection legislation, you have specific rights regarding your personal information. We've designed clear procedures to help you exercise these rights effectively.
Access Your Data
Request a comprehensive report of all personal information we hold about you, including how it's being used and who it's shared with.
Update Information
Correct any inaccurate personal information or add missing details to ensure your records remain current and complete.
Data Portability
Receive your personal information in a structured, machine-readable format to transfer to another service provider if desired.
Restrict Processing
Limit how we use your information in specific circumstances while maintaining your account access for essential services.
Account Deletion
Request complete removal of your account and associated data, subject to legal retention requirements for educational records.
Marketing Preferences
Control what types of educational communications you receive and update your preferences at any time through your account settings.
Data Security Measures
thryvanelios implements comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our security framework includes both technical and organizational safeguards.
Technical security measures include encrypted data transmission, secure server infrastructure, regular security audits, and access controls that limit staff access to personal information based on job requirements. We maintain backup systems and incident response procedures to ensure data availability and quick recovery from any security events.
Organizational measures include staff training on data protection principles, confidentiality agreements for all employees, and regular reviews of our privacy practices. We conduct annual security assessments and update our procedures to address emerging threats and regulatory changes.
International Data Transfers
Some of our educational technology partners operate servers outside South Africa, which may involve transferring your data internationally. We ensure adequate protection through approved transfer mechanisms and contractual safeguards.
When international transfers occur, we implement appropriate safeguards including standard contractual clauses, adequacy decisions, or certification schemes that provide equivalent protection to South African data protection laws. You have the right to request information about these transfers and the safeguards in place.
Cookies and Tracking
Our platform uses cookies and similar technologies to enhance your learning experience and analyze how students interact with course materials. Essential cookies enable core functionality like login sessions and course progress tracking.
Analytics cookies help us understand which learning materials are most effective and identify areas where students need additional support. These insights guide our course development and platform improvements. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality.
Student Records and Academic Information
Educational records receive special protection under our privacy policy. We maintain detailed records of course progress, assignments, and certifications to support your professional development and meet educational standards.
Academic records are retained for extended periods to support transcript requests, professional certification verification, and alumni services. We may share educational achievements with accrediting bodies or potential employers only with your explicit consent or as required for certification purposes.
Policy Updates and Changes
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or privacy practices. Significant changes are communicated through email notifications and prominent website notices.
Minor updates that don't affect how we collect or use your personal information may be implemented without individual notification. We encourage you to review this policy periodically to stay informed about how we protect your information.
Privacy Questions and Concerns
For privacy-related inquiries, data access requests, or to exercise your rights:
Email: info@thryvanelios.com
Phone: +27825516117
Address: 2 Balamore Complex,
Eastwood Ave
Randpark Ridge, Johannesburg, 2156, South Africa
Response time: We respond to privacy requests within 30 days of receipt.